Slow Response Time
Leads go cold within minutes.
NewBuilt for small and medium-sized businesses
Stop Losing Leads. Build A Sales Process That Scales.
Manage leads, automate follow-ups, track sales activities, and gain complete visibility into your business growth with Xcent's AI-powered CRM platform
Integrations
One platform.Every channel connected.
Bring WhatsApp, social, calendars, and commerce into one operating system built to move leads from first touch to closed revenue.
Fewer tabs. Cleaner handoffs. Better visibility across the whole sales motion.
10+ Integrations & Growing
Pain Points
Growing Businesses Need MoreThan Spreadsheets
Missed Follow-Up
Callback was not completed
Overdue
Follow-Ups Get Forgotten
Potential customers are lost because no one follows up consistently
Leads Everywhere
Website enquiries, WhatsApp messages, Facebook leads, referrals, and emails are scattered across different platforms
Time-Consuming
Customer Information Is Disorganized
Important customer records are difficult to track
No Visibility Into Sales Activities
Business owners cannot easily see which opportunities are active or stalled
Why Xcent.ai
Built For BusinessesThat Want To Grow
Automate lead capture, follow-ups, customer records, and sales visibility with smart AI agents built for SME teams.
Launch faster with agent playbooks designed to qualify, route, and convert across every revenue channel.
Respond To Leads Faster
Capture enquiries instantly and qualify customers before opportunities go cold.
Organize Every Customer Record
Keep conversations, notes, tasks, and deal details in one simple business CRM.
See Sales Activity Clearly
Track active opportunities, stalled deals, follow-ups, and team performance.
Automate Daily Follow-Ups
Send reminders, route tasks, and keep prospects moving through your sales process.
One Inbox For Growing Teams
Manage WhatsApp, website, social, email, and referral enquiries from one workspace.
Agentic AI
Xcent Business AI doesn't just reply...it captures leads and keeps follow-ups moving.
Give SME teams an AI assistant that captures enquiries from every channel, qualifies customers, organizes records, and helps owners see which opportunities need action.
Traditional Chatbots
Pre-programmed & Brittle
Easily break when conversation shift or encounter edge cases beyond their training.
Robotic & Unnatural
Template-based responses that lack empathy, context, and the nuance of human conversations.
Reply-Only Functionality
Cannot act, decide, or complete complex business tasks. Only provide information.
Xcent AI Agents
Goal Oriented & Adaptive
Reason through complexity, edge cases, and open-ended conversations with contextual understanding.
Natural & Humanlike Dialogue
Engage with small talk, empathy, and contextual awareness that feels genuinely human.
Action Taking Operators
Close sales, recommend & upsell, process payments, book appointments, resolve issues, and follow up.
Xcent Business AI
Online - Business Sales Assistant
How it works
Your entire sales workflow, automated.
Capture demand, trigger follow-ups, and move every deal forward from one calm, visible operating layer.
Instant Lead Capture
Smart AI Follow-Ups
Auto Deal Closing
Free Pro plan for early teams ($320/mo value)
Workflow
From EnquiryTo Customer
01
Lead Enquiry
02
Automatically Captured
03
Assigned to Team Member
04
Follow Up Process
05
Proposal QR Quotation
06
Deal Closed
07
Customer Retention
Referral Program
Refer SMEClients.Earn 10% Recurring Commission.
Know an SME owner or business that could benefit from Xcent.ai? Invite them to subscribe and earn 10% recurring commission for every successful referral
It's free to join and takes only a minute
01
Invite SME Client
Share your unique referral link with SME owners or business clients
02
They Join Xcent.ai
They sign up, choose a plan, and start using Xcent.ai
03
You Earn 10% Commission
Earn 10% recurring commission for every successful subscription
Let's Begin
Ready To Build A More
Scalable Business?
Turn scattered customer conversations into a repeatable sales process your team can manage as the business grows.
Let's Begin
Ready To Build A More
Scalable Business?
Turn scattered customer conversations into a repeatable sales process your team can manage as the business grows.
FAQ
Questions? Answers.
Find answers to commonly asked questions about Xcent AI, covering features, pricing, integrations and more.
Most users are up and running within 15 minutes. Connect your WhatsApp, set up your AI agent with our templates, and start capturing leads. The AI learns from your uploaded docs, FAQs, and product info immediately.
That is up to you. Our AI sounds natural and learns your brand voice. Some businesses are transparent with a brief intro. Others prefer seamless handoffs where AI qualifies leads before humans take over.
Upload PDFs, Word docs, or text files with your FAQs and product info. Paste website URLs for automatic extraction. Add Q&A pairs for specific scenarios. Changes reflect in responses within minutes.
We support WhatsApp Business API for high-volume businesses needing verified badges, and WAHA for using existing WhatsApp numbers without Meta verification. Both support media, templates, and broadcasts.
Yes. Connect Google Calendar and the AI checks availability, suggests times, and books meetings directly. It handles timezone conversions and sends confirmation messages automatically.
All data is encrypted at rest and in transit. Our multi-tenant architecture ensures complete data isolation between organizations. You can export or delete your data anytime.
Yes. Invite unlimited team members with role-based permissions. Assign leads to specific agents, set up round-robin distribution, or let AI route based on expertise.
Yes! Our free plan gives you full access to core features including CRM, AI Agent (500 replies lifetime), WhatsApp integration, Facebook leads, broadcast, automation, and analytics. No credit card required. Upgrade anytime for higher quotas and advanced integrations.
Yes. You can cancel at any time according to the terms of service.